General

1- Temporarily Banned ?

If you received an in-app message stating your account is “Temporarily banned” this means that you're likely using an unsupported version of BetWalking instead of the official BetWalking app. If you don't switch to the official app after being temporarily banned, your account might be permanently banned from using BetWalking.

Or you use a method other than the foot in the application and you use a transportation method ,In both cases, you can contact us to solve the problem or you have other questions support@betwalking.com Thank you so much!

2- Download and Installation ?

- How to update Betwalking

You can easily update BetWalking from your phone's application store. Please note if you received a message that isn't supported by your version of BetWalking, you'll need to update BetWalking. We encourage you to always use the latest version of BetWalking. Latest versions contain the newest features and bug fixes.

- Android

Go to the Google Play Store and search for BetWalking. Tap Update next to BetWalking.

3- About supported operating systems ?

We provide support for and recommend using the following devices:

- Android running OS 4.4.6+

Once you have one of these devices, simply install Betwalking and verify your phone number. Keep in mind that Betwalking can only be activated with one phone number on one device at a time.

4- Verification ?

After creating your account on the application, you will be transferred to the waiting screen for one of the customer service representatives to review your data, and when your account is accepted, the screen will disappear.

5- Stolen accounts ?

In the event that your account or your phone is stolen, you will contact us at the support mail and inform them with the following evidence:

1- A front and back photo of the card used in the application or proof of identity

2- A picture of you at the same time

3- The mail used

4- Another I took a trip and almost the amount earned In this case

the service representative will return your account and stop any financial transfers

6- Troubleshooting ?

If you are facing a technical problem or any problem or difficulty in using the application, please send the screen shoot to be inquired to the following mail: support@betwalking.com

7- About inactive account deletion ?

To maintain security, limit data retention, and protect the privacy of our users, BetWalking accounts are generally deleted after 120 days of inactivity. Inactivity means the user hasn’t connected to BetWalking.

An internet connection is required for an account to be active. If a user has BetWalking open on their device, but they don't have an internet connection, then the account will be inactive.

Content stored online .

8- How to change the language ?

BetWalking is available in over 4 languages on Android. As a general rule, BetWalking follows the language of your phone. For example, if you change the language of your phone to Spanish, BetWalking will automatically be in Spanish.

9- How fees are calculated ?

25% off every trip you take.

10- Are fees charged for canceled trip ?

Yes, you bear the fees for any trip that has been canceled, or other than walking routes have been discovered.

About Send or Receive Money

1- How long it usually takes to send or receive money ?

We now have one ways to receive you money earned from walking, you can contact us to solve the problem or you have other questions support@betwalking.com

1. Paypal transfer

- We transfer the amount to your Paypal account when you reach the minimum and they are $ 30 at the end of each week without deducting any fees from you, our company will bear all the transfer fees.

, you can contact us to solve the problem or you have other questions support@betwalking.com

2. When is our weekend ?

- Our start of the week starts on Sunday and ends on Friday

, you can contact us to solve the problem or you have other questions support@betwalking.com

2- What is the used currency ?

- We use only one currency, which is the dollar, to transfer and receive money in all countries, you can contact us to solve the problem or you have other questions support@betwalking.com

About company fees

1- How much does the fee cost ?

- You will be charged the amount of fees when you reach the amount of $ 30, you will be charged an amount of $ 10, which is the company's fees, you can contact us to solve the problem or you have other questions support@betwalking.com

2- Are fees deducted from my earnings ?

- Fees are not deducted from your earnings, you can contact us to solve the problem or you have other questions support@betwalking.com

3- How your fees are paid ?

- Fees are paid via Google Pay inside the App, you can contact us to solve the problem or you have other questions support@betwalking.com

4- Are the fees repeated ?

- Yes, fees are paid frequently every $ 30 dollars, you can contact us to solve the problem or you have other questions support@betwalking.com

About Profit pricing

1- What is the pricing ?

- Our standard pricing for every 1,000 km is $ 1, you can contact us to solve the problem or you have other questions support@betwalking.com

2- Is there any deduction from my earnings ?

- There is no deduction from your profits that you receive full profits, you can contact us to solve the problem or you have other questions support@betwalking.com

3- What are the available ways to withdraw ?

- We now support Paypal only for withdrawing money. If any other changes or payment methods are added, you will be notified as soon as they are added., you can contact us to solve the problem or you have other questions support@betwalking.com

Trips

1- How to start an acceptable trip ?

1- Make sure that the battery saving mode is off

2- Confirmation that the application was not put in sleep mode.

3- Open the application

4- Start the journey

5- Then wait a minute

6- Then exit the application

7- Start walking

2- Why are my trips rejected ?

The reasons for refusing your trips come for the following reasons:

1- The time at which time is calculated is less than the distance

2- The distance traveled compared to the traveled time is not equal

3- Using GPS counterfeiting applications

3- How trip are calculated ?

The time is calculated with the distance covered, for example:

I traveled 1 kilometer in 12 minutes, the distance is 1 kilometer and equals 1 dollar

Troubleshooting

1- Turn off the power saving mode ?

The application does not work in the power saving mode. You must first shut down the power saving mode and then you can start the trip

2- Let the app work in the background ?

To be allowed to use the application, you must allow the application to run in the background first:

1- Open BetWalking App info

2- Select Battery

3- Enable "Allow background activity"

3- When does the application work well? ?

The application works well in the following cases:

1- In the background, in the event that the application is not destroyed in the background

2- The app screen remains open

Cases where the application does not work or causes the application to stop :

1- When the application is destroyed in the background

2- When the phone screen is closed

In these cases the application does not work and causes problems

4- Unknown problems ?

To solve unknown problems, do the following:

1- Open BetWalking "App info"

2- Select "Storage"

3- Select "Clear data"

5- Are you still having problems? ?

If you still have a problem, if you have any other questions about the application, please contact us:

1- support@betwalking.com

2- On Whatsapp : +201003198617